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Support & Contact

Do you have a question? before buying Or do you have a general enquiry? We’re happy to help — whether you want to know if WeTakeItDown is right for your content, how billing works, or how a takedown is carried out. Get in touch via the form or send us an email directly.

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Pre-sales & General

Questions before you buy, about tariffs, features or your account.

[email protected]
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Takedown & Legal Information

Rights holders, DMCA requests and counter-notices.

[email protected]
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Existing customers

You can find everything relating to your findings, reports and settings in your portal.

Go to the customer portal →

Get in touch with us directly

By submitting this form, you consent to the processing of your details for the purpose of handling your enquiry. For further details, please see our Privacy policy.

Frequently asked questions before you buy

Is WeTakeItDown a good fit for my content?

WeTakeItDown is specifically designed for creators whose videos and images end up on tube, leech and file-hosting sites — including adult and fetish content. If you post regularly and copies start appearing online, we’re here for you. Not sure? Drop us a line and we’ll have a look at it together.

How quickly is content removed?

File-hosting providers often respond to email abuse reports within 24–72 hours. Enquiries submitted via forms or search engines take slightly longer, depending on the provider. We follow up on every case and confirm the removal automatically.

Is that legally sound?

Yes. We act as the rights holder’s authorised agent and issue DMCA notices in the correct form (17 U.S.C. §512) as well as requests under EU law. By registering, you authorise us to do so.

How much does it cost, and can I cancel on a monthly basis?

You can find the current rates on the Prices page. All subscriptions can be cancelled on a monthly basis at the end of the billing period — no set-up fees, no hidden costs.

How is my data processed?

Confidential. We only process the data necessary to protect your content. Further details can be found in our Privacy policy.

Can I try it out first?

Yes — the Starter plan comes with a 7-day trial. You can find the details at Register. Any questions? Just get in touch.

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